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Email Support

Get help via email with detailed responses

support@shgora.com contact@shgora.com Response time: 24 hours

Live Chat

Instant support for urgent questions

Available 24/7 Average response: 2 minutes

Telegram

Direct messaging for quick support

@shgoracom Business hours support

Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription anytime through your account settings. Go to Profile → Subscription → Cancel Subscription.

I'm having trouble with video playback

Try refreshing the page, clearing your browser cache, or switching to a different browser. If issues persist, contact technical support.

How do I update my payment method?

Go to your account settings and select "Payment Methods" to add, remove, or update your payment information.

Can I get a refund?

Refunds are handled case-by-case. Please contact our team with your specific situation for assistance.